10.1
Counterfeit card fraud caused by missing chip reads or data
FraudVisa chargeback reason codes
Reason codes Visa
Processing Errors
7 published reason codes
-
12.1
Late presentment — retired code, now part of 11.3
Processing Errors -
12.2
The transaction used the wrong credit or debit code
Processing Errors -
12.3
Incorrect currency or DCC without cardholder consent
Processing Errors -
12.4
Transaction processed with the wrong payment credential
Processing Errors -
12.5
Incorrect transaction amount
Processing Errors -
12.6
Duplicate processing or payment by other means
Processing Errors -
12.7
Invalid or incorrect data in the authorization
Processing Errors
Consumer Disputes
9 published reason codes
-
13.1
Merchandise or services not received
Consumer Disputes -
13.2
Recurring charge after cancellation or an account-closure notice
Consumer Disputes -
13.3
Goods or services not as described, damaged, or defective
Consumer Disputes -
13.4
Counterfeit merchandise identified by a qualified entity
Consumer Disputes -
13.5
The merchant’s offer differs from the terms the cardholder accepted
Consumer Disputes -
13.6
Merchant-issued credit never processed
Consumer Disputes -
13.7
Canceled merchandise or service without the credit owed
Consumer Disputes -
13.8
OCT not accepted: recipient refusal or legal prohibition
Consumer Disputes -
13.9
ATM withdrawal not received in full or in part
Consumer Disputes