Talk to Sparsu
For PSPs and aggregators

Add chargeback management to your portfolio.

Offer your merchants a complete operation without building the technology or a specialized team.

Talk to Sparsu
Explore the APIs
PORTFOLIO · PAGAS PAY Illustrative example
Merchant Cases Disputed Expected recovery Win rate
Loja Andar 312 R$ 402k R$ 218k 61%
Vita Store 187 R$ 156k R$ 84k 57%
Casa Trio 94 R$ 88k R$ 41k 52%
+ 214 merchants 611 R$ 512k R$ 244k —
8 operational exceptions 12 deadlines < 3 days

Your merchants are losing revenue to chargebacks. And turning to you.

Most have neither the team nor the process to dispute. The problem lands on your support, your churn and your margin — without a product to respond with.

  • 01

    Complete, embedded operation

    Intake, decision, evidence, dispute and outcome running under your brand or alongside it.

  • 02

    Hierarchical visibility

    Whole portfolio, groups and each merchant — volume, value, deadlines and win rate at every level.

  • 03

    New revenue line

    A revenue-share model — recovery becomes a product, not a cost.

One view for you. Another for your merchant.

You track the portfolio and the exceptions. The merchant only responds to what depends on them — like attaching a missing piece of evidence.

Your view · portfolio

  • Active cases in portfolio 1,204
  • Expected recovery R$ 587k
  • Exceptions to review 8

Illustrative example

Merchant view · Loja Andar

To defend case CB-4829, attach the invoice for order #88412.

Attach invoice

The rest — decision, dossier, filing and follow-up — is already underway.

Platform, API or embed

Your way: interface, components or API.

  • Ready-made platform with your portfolio's hierarchy.
  • Embeddable components for your merchant dashboard.
  • APIs for cases, evidence, decisions and outcomes.
  • White-label option to operate under your own brand.
Explore the APIs

// New case in the portfolio

POST /v1/organizations/pagas-pay/cases

{

"merchant": "loja-andar",

"amount": 4820.00,

"reason_code": "13.1"

}

// Response

201 · case CB-4831 created · decision processing

Deployment without a heavy project.

  1. 01

    Portfolio mapped

    Merchant hierarchy and case history imported.

  2. 02

    Assisted operation

    New cases flow through Sparsu under your approval rules.

  3. 03

    Embedded experience

    Components and APIs integrated into your merchant dashboard.

  4. 04

    Product launched

    Chargeback management in your catalog, with revenue share.

Bring chargeback recovery to your merchants.

A technical and commercial conversation, designing the model for your portfolio.

Talk to Sparsu
Explore the APIs