Analyze my chargebacks
For merchants

Recover revenue without building an in-house chargeback operation.

Sparsu decides what is worth disputing, gathers the evidence, builds the defense, and tracks every outcome.

Analyze my chargebacks
See the platform
YOUR MONTH WITH SPARSU Illustrative example

Recovered

R$ 214k

Cases decided

412

Deadlines missed

0

Your team's hours

~2h /week

Your team approves whatever it wants to approve. Sparsu runs the rest.

Today, your revenue is lost in silence.

Weak defenses, undisputed cases, and blown deadlines show up in no report — but they still leave your bottom line every month.

Without Sparsu

  • Recoverable cases accepted for lack of time or evidence.
  • Generic defenses, with no argument tailored to each reason code.
  • A dedicated team just for this: analysts, processes, training.
  • No visibility into why the chargebacks keep coming.

With Sparsu

  • Every case gets the decision with the highest expected return.
  • Defenses built with the right evidence and the right argument.
  • Your team just approves — the operation runs on the platform.
  • Loss causes turn into a correction plan, not a statistic.
Decide

Dispute what is worth it. Accept what is not.

Amount, reason code, dispute cost, history and evidence quality drive the recommendation — with the expected return in reais, explained factor by factor.

TODAY'S DECISIONS · 38 CASES Illustrative example
  • CB-1042 · R$ 4,820 Dispute exp. return R$ 3,759
  • CB-1044 · R$ 240 Accept cost > return
  • CB-1047 · R$ 1,180 Request evidence missing invoice
  • CB-1051 · R$ 96 Recommend refund avoids the fee

Defend

The right defense, with the evidence you already have.

Order, delivery, support, authentication and customer history all connect to the case. Whatever is missing, Sparsu requests it — and the dossier ships ready to send, with version and approval on record.

See how it works

EVIDENCE · CB-1042

  • Proof of delivery — validated
  • Order address — matches the transaction
  • Purchase authentication — validated
  • Invoice — requested from you, 1 click to attach
Dossier v3 ready to send QUALITY APPROVED
Recover

Deadlines, submissions and outcomes under control.

No case closes for a missed deadline. Every submission, outcome and recovered amount stays on the case record — and the revenue shows up in your close again.

DEADLINE QUEUE

  • CB-1038 due in 2 days in preparation
  • CB-1042 submitted on time tracking
  • CB-1025 recovered · R$ 2,960 + revenue

Learn

Fewer chargebacks next month.

Sparsu links every loss to its cause — logistics, support, fraud, product — and shows the value each fix returns to the operation.

  • Logistics

    Tracking updated late generates "item not received".

    R$ 182k at risk

  • Friendly fraud

    Repeat customers disputing delivered purchases.

    R$ 121k at risk

  • Support

    Denied refunds that turn into a card-network dispute.

    R$ 54k at risk

Illustrative example

Start with your historical base.

Send the last few months of chargebacks — spreadsheet, files or email. Sparsu shows how much was recoverable, and the result gets measured against your prior operation.

  1. 01 Historical base analysis. You receive the estimated recovery opportunity.
  2. 02 Live operation. New cases come in by email, file or API and get decided.
  3. 03 Continuous measurement. Recovered value and win rate compared to your history, month by month.

How much of your revenue is still recoverable?

Send your historical base and get the initial opportunity analysis.

Request base analysis
Talk to Sparsu