A Acquirer 07:09
New dispute Your chargebacks don't have to become losses.
Sparsu identifies which cases are worth disputing, connects the evidence for each case, and tracks the outcome — to recover revenue and show where the operation continues to lose it.
Analyze my chargebacks Analyze my chargebacks
What we need to analyze your chargebacks.
The spreadsheet shows volume, amounts, and reasons. PDFs show the context and evidence available for each case. You can send either one or both.
See how it works See how it works
From the chargeback event to the best decision for each case.
Multiple intake methods. One standardized case. A recorded journey from decision to learning.
- Receive the event through the channel the operation already uses.
- Turn the input into a comparable case.
- Attach the transaction and the available context.
- Analyze the case and choose the appropriate action.
- Connect and validate what proves the case.
- Assemble the dispute dossier.
- Validate quality and respect submission authority.
- Bring the outcome back into the operation.
From the chargeback event to the best decision for each case.
Multiple intake methods. One standardized case. A recorded journey from decision to learning.
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Receive the event through the channel the operation already uses.
Email, FTP, files, manual entry, and an integration or API converge into the same record.
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Turn the input into a comparable case.
The origin is preserved while amount, reason, and deadline are aligned for case work. Opening and deduplication rules confirm the case is valid, unique, and eligible to proceed.
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Attach the transaction and the available context.
Transaction data connects to the case. History joins when it exists, but is not required to start.
Depends on integration
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Analyze the case and choose the appropriate action.
Rules, cost, expected return, history, and evidence quality support an explainable decision.
May need your approval
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Connect and validate what proves the case.
Each piece of evidence is related to the chargeback and the operation behind it; gaps remain visible.
May need your approval
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Assemble the dispute dossier.
Arguments, rules, evidence, and documents form one coherent, traceable defense.
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Validate quality and respect submission authority.
Statistical control checks quality before the case follows the path authorized for the operation.
May need your approval
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Bring the outcome back into the operation.
The result is imported or collected, recovery is measured, and recurring causes of loss are identified.
Depends on integration
Current stage: Intake
Common objections
What does not need to become a barrier.
Start with historical data Start with historical data
What we need to analyze your chargebacks.
The spreadsheet shows volume, amounts, and reasons. PDFs show the context and evidence available for each case. You can send either one or both.
Discuss my operation Discuss my operation
Do I need an integration to get started?
No. Historical data is enough for the initial analysis. Connections come later, when they add context or automation.
Does Sparsu dispute every case?
No. The action may also be to accept, recommend a refund, request evidence or escalate for review.
Does every case require manual Sparsu review?
Not necessarily. Specialists statistically monitor batch quality; that does not mean every case is reviewed individually.
Does an integration replace my rules?
No. The operation can define its own rules and require approval before disputes are submitted.
First step
Start with your chargeback history.
Sparsu uses the data you already have to size the opportunity, recognize patterns and identify which data can improve the next decisions.